The Filling Station Trust
Safeguarding Policy

Important Notice

This safeguarding policy applies exclusively to The Filling Station Trust. Every Filling Station meeting is an independent entity. Each local team is therefore responsible for ensuring that their meeting is both welcoming and safe. The Filling Station Trust recommends that meetings have their own Safeguarding policy. Information about safeguarding at a specific Filling Station can be obtained by contacting that meeting directly using the contact details on the Filling Station website (

SECTION 1: The Organisation

The objects of the charity are the advancement of the Christian religion for the public benefit through ecumenical Christian ministry, and the promotion of teaching on all aspects of Christian life and faith in accordance with biblical principles. In particular by facilitating prayer meetings, sung corporate worship, study groups, and the production and/or distribution of literature to enlighten others about the Christian religion.

The Filling Station Trust:

The Filling Station Trust undertakes to:

SECTION 2 – Prevention

Safeguarding Awareness

Safeguarding Training

Safer Recruitment

This includes ensuring that:

SECTION 3 – Recognising and responding appropriately to an allegation or suspicion of abuse

Understanding Abuse and Neglect

Responding to Allegations of Abuse

If a safeguarding concern is raised or an allegation made about a member of the Filling Station Trust staff the following procedure should be followed:

The role of the Safeguarding Co-ordinator/ Trustee Safeguarding Co-ordinator is to collate and clarify the precise details of the allegation or suspicion and pass this information on to statutory agencies who have a legal duty to investigate.

The Safeguarding Co-ordinator may need to inform others depending on the circumstances and/or nature of the concern (for example the Chair of Trustees will be informed to log that a safeguarding concern is being dealt with).

Suspicions must not be discussed with anyone other than those nominated above. A written record of the concerns should be made in accordance with these procedures and kept in a secure place.

Whilst allegations or suspicions of abuse will normally be reported to the Safeguarding Co-ordinator, the absence of the Safeguarding Co-ordinator or Trustee Safeguarding Co-ordinator should not delay referral to Social Services, the Police or taking advice from Thirtyone:eight.

Staff, Volunteers and Trustees of the Trust will support the Safeguarding Co-ordinator/ Trustee Safeguarding Co-ordinator in their role, and accept that any information they may have in their possession will be shared in a strictly limited way on a need to know basis.

If the individual with the concern feels that the Safeguarding Co-ordinator/ Trustee Safeguarding Co-ordinator have not responded appropriately, or where they have a disagreement with the Safeguarding Co-ordinators as to the appropriateness of a referral they are free to contact Thirtyone:eight directly.

If a safeguarding concern is raised, or an allegation made about a team member or guest at a Filling Station meeting to a member of the Filling Station Trust staff the staff member needs to ask the person to raise the concern formally with the local Filling Station Team. It will then be their duty to seek advice from Thirtyone:eight and proceed accordingly

SECTION 4 – Practice Guidelines

As an organisation that occasionally works with adults with care and support needs we wish to operate and promote good working practice and minimise the risk of false or unfounded accusation.

Prayer Ministry


Appendix 1: Definitions of Abuse in Adults

The following information relates to the Safeguarding of Adults as defined in the Care Act 2014, Chapter 14. Safeguarding, this replaces the previous guidelines produced in ‘No Secrets’ (Department of Health 2000)

The legislation is relevant across England and Wales but on occasions applies only to local authorities in England.

The Safeguarding duties apply to an adult who;

Organisations should always promote the adult’s wellbeing in their safeguarding arrangements. People have complex lives and being safe is only one of the things they want for themselves. Professionals should work with the adult to establish what being safe means to them and how that can be best achieved. Professional and other staff should not be advocating ‘safety’ measures that do not take account of individual well-being, as defined in Section 1 of the Care Act.

Link: The Care Act 2014:
Link: Care and Support Statutory Guidance under the Care Act 2014:

This section considers the different types and patterns of abuse and neglect and the different circumstances in which they may take place. This is not intended to be an exhaustive list but an illustrative guide as to the sort of behaviour which could give rise to a safeguarding concern.

Physical abuse – including assault, hitting, slapping, pushing, misuse of medication, restraint or inappropriate physical sanctions.

Domestic violence – including psychological, physical, sexual, financial, emotional abuse; so called ‘honour’ based violence.

Sexual abuse – including rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual photography, subjection to pornography or witnessing sexual acts and sexual assault or sexual acts to which the adult has not consented or was pressured into consenting.

Psychological abuse – including emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, cyber bullying, isolation or unreasonable and unjustified withdrawal of services or supportive networks.

Financial or material abuse – including theft, fraud, internet scamming, coercion in relation to an adult’s financial affairs or arrangements, including in connection with wills, property, inheritance or financial transactions, or the misuse or misappropriation of property, possessions or benefits.

Modern slavery – encompasses slavery, human trafficking, forced labour and domestic servitude. Traffickers and slave masters use whatever means they have at their disposal to coerce, deceive and force individuals into a life of abuse, servitude and inhumane treatment.

Discriminatory abuse – including forms of harassment, slurs or similar treatment; because of race, gender and gender identity, age, disability, sexual orientation or religion.

Organisational abuse – including neglect and poor care practice within an Institution or specific care setting such as a hospital or care home, for example, or in relation to care provided in one’s own home. This may range from one off incidents to on-going ill-treatment. It can be through neglect or poor professional practice as a result of the structure, policies, processes and practices within an organisation.

Neglect and acts of omission – including ignoring medical, emotional or physical care needs, failure to provide access to appropriate health, care and support or educational services, the withholding of the necessities of life, such as medication, adequate nutrition and heating.

Self-neglect – this covers a wide range of behaviour neglecting to care for one’s personal hygiene, health or surroundings and includes behaviour such as hoarding. Incidents of abuse may be one-off or multiple, and affect one person or more.

Appendix 2: Signs of possible abuse in adults

Physical abuse

Domestic violence

Sexual abuse

Psychological abuse

Financial or material abuse

Modern slavery

Discriminatory abuse

Institutional Abuse

Neglect and acts of omission


Appendix 3: Effective Listening

Ensure the physical environment is welcoming, giving opportunity for the child or adult at risk to talk in private but making sure others are aware the conversation is taking place.

Helpful Responses

Don’t Say

Appendix 4: Prayer Ministry Values and Practice

1. Prayer ministry is about partnering with God to release the good things that he has for his precious children

2. Everything we do in prayer ministry flows from God so it is important that we are in ‘right-standing’ with God

3. We want to create a safe environment in which to pray for people

4. Invite the Holy Spirit, to come. Encourage the person to relax and receive

5. Individuals requesting prayer ministry for addictive or unwanted sexual desires, thought patterns and behaviours should be referred to their church leader

6. Be prepared to ask for help as necessary. If a person becomes distressed or you feel out of your depth call over the person who is overseeing the Prayer Ministry time

7. The Prayer Ministry Team ministers under the authority of the local Filling Station team. Please be accountable to them

Prayer Ministry Best Practice

Preparation for Ministry
1. Ensure that you are right with God
2. Check that your appearance and smell are appropriate!!

3. Have tissues available

During Ministry
1. Introduce yourself and ask the person’s name. SMILE!
2. Ask the person what they would like prayer for

3. If you would like to lay hands on the person please ask and seek their consent first
4. Ask the Holy Spirit to come. Then wait
5. Expect God to speak. Listen to him
6. Pray. Be natural, do not shout and if you pray in tongues do so quietly and sensitively as it can be distracting for the person
7. Watch the person and do not be afraid to ask them what they feel is happening
8. When you receive a word, impression or picture share it with them in a non-threatening, non-directive way that allows them to weigh it
9. If the word resonates with them it may be right to pray it in
10. If you find that you are out of your depth – get help. Tell the person that you are just going to find someone to pray with you

To Close
1. Ask the person what the Lord has been doing
2. Assure the person of God’s love irrespective of the apparent outcome. It is the Holy Spirit’s ministry and the results may not be immediately obvious.
3. Never suggest, hint or imply that a person should give up a course of medicine. Only a doctor can do this. Never tell a person that they are healed if they are not
4. Encourage them:

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